The software Product information management for B2B exchanges in multi-channel for busy teams

Since 2008, SolidPepper has been helping us develop our eBusiness. We started with a database of 15,000 articles, mainly elevator spare parts, and today we will increase to more than 80,000 items on the B2B portal.

With NuDE PIM/DAM in combination with B2B Cloud Commerce, we control the sales cycle from the creation of the part to the order. Great, with our framework contracts, the solution makes it possible to adapt the content of the product catalog to each customer.

Our installers and dealers quickly find the part and order. A huge time saver. In addition, coming from a large Finnish group, working with a human-sized team creates a certain flexibility.

“Our database consists of 150 technical fields and more than 10,000 articles in 6 languages. The PIM/DAM solution was up and running in less than 2 months with all the fields I needed.

After having filled in the 1st database using Excel files, I was able to complete it with images and pictograms, all automated. My first French catalog was created in 5 weeks with over 400 pages. They have an Adobe Indesign plugin, SolidCatalogue, integrated to automate the paper catalog.

The support helped me a lot, because I needed a hand to structure my product data with lots of images and pictograms. The platform includes an electronic catalog, a kind of brand portal directly integrated into our in-house website. As soon as we filled in the database, I was able to publish my e-catalog, ultra-fast.

Very flexible, and easy to access for updates made by our team between Spain and here in France.”

“Every week 10 account openings”.

“Initially, salespeople saw SolidPepper B2B commerce as a threat to their jobs, that B2B would replace their tasks.

They quickly realized that the time savings brought by B2B, and that they could focus on their main activity, business development.”

“They are always available. A company on a human scale”

“Previously, without a PIM/DAM platform, marketing, purchasing, product and sales departments based in Europe or Asia worked separately, generating thousands of email exchanges, Excel files, technical drawings, and other documents.

The implementation of PIM/DAM tools has allowed us to unify and streamline communication between different departments and continents. Today, we have a single solution that allows us to feed our various websites and manage our various marketing and technical materials.

We have significantly increased our productivity and have reallocated the freed up human resources to more rewarding and productive tasks.”

“The SolidPepper PIM/DAM solution has simplified our daily lives enormously.”

“SolidPepper helped us structure product data. The basic data comes from the SAP ERP and we add all sorts of information so that the products can be completed and checked before being sent to the BtoB website, technical sheet and paper catalog.
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With a team of six people (marketing, photographer, sales, and technical), we can now easily track our products and we communicate the same information across multiple channels.
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We were very happy to also get the printed version, which is normally a very time-consuming process. Seeing the interface a bit more “attractive”, we will continue to use the PIM solution and probably introduce it to our international group in the United States.”